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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tory

Tory

November 22, 2024

5  out of  5
rating by Tory
"Scott and his team have always been there for our insurance needs. He truly looks after his clients best interest and keeps us updated on any changes or recommendations so we stay covered properly. Would highly recommend to anyone!"
We responded:
"Thank you Tory! We are blessed to be able to work with you and Jessica for many years now."
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Leslie Palacio

November 20, 2024

5  out of  5
rating by Leslie Palacio
"I recently got a quote from Scott Norlen's State Farm, and I was really impressed! Their rates were significantly cheaper than what I’m currently paying. The team was incredibly patient, answered all my questions, and made the whole process smooth. Great service and a fantastic team!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Nicholas Staab

November 19, 2024

5  out of  5
rating by Nicholas Staab
"Scott Norlen and his entire staff are very courteous, honest, and effective. Through the years, they have helped cover our family's home and cars. He has a proactive approach that has helped make sure our coverage was proper. Also, in the event of a claim, Scott and his staff stayed involved and helped bring comfort and assurance in an uncomfortable situation (like a vehicle accident). I would recommend Scott and his staff to anyone looking for a new or different insurance agency."
We responded:
"We are grateful to be a part of covering your family's needs for a very long time and will be there through thick or thin. Thank you for your loyalty Nick!"
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Jennifer Brown

November 12, 2024

5  out of  5
rating by Jennifer Brown
"Both Scott and his team are super friendly and knowledgeable. When I’ve had questions, they’ve been great at getting them answered. We’ve had a handful of claims over the last dozen years and Scott and his team have made the process simple. Scott also won’t sell you more insurance than you need. Great to work with!"
We responded:
"We have always set a high standard with our knowledge of insurance and making sure your claim is handled efficiently and effectively. Our team is so grateful for such long term customers as yourselves!"
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Dustin Whisenand

November 4, 2024

5  out of  5
rating by Dustin Whisenand
"Always quick to answer the phone. Gives good advice when asked and never left me stranded. Stacey is the one i usually have the pleasure of speaking with. Very Good people. Highly recommend."
We responded:
"We are grateful to have Stacey as our office manager because she absolutely loves what she does! Thank you so much Dustin!"
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Melissa Rowe

October 25, 2024

5  out of  5
rating by Melissa Rowe
"Friendly service!"
We responded:
"Friendly customers also Melissa!"
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Bert Hosack

October 21, 2024

5  out of  5
rating by Bert Hosack
"They always treat everyone professionally. Scott personally reviews what you're needs are and what they can do for you. Never pushy or overstocks you. It's awesome to see a business and the whole staff as dedicated to helping people find what's best for people."
We responded:
"Thank you Bert. I think your description of our agency is exactly what we strive for each and every day."
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Melanie Lantis

October 17, 2024

5  out of  5
rating by Melanie Lantis
"They provided professional assistance in finding my insurance. They were fast. The quote was good and fair. Thankful for the all the help I have gotten."
We responded:
"You are very welcome Melanie and we appreciate your business!"
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Loki Hays

October 14, 2024

5  out of  5
rating by Loki Hays
"Great service and helpful agents!"
We responded:
"Glad we could be here for you Loki!"
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Sue Ehrlich

October 13, 2024

5  out of  5
rating by Sue Ehrlich
"Scott has been my agent for the past decade plus. He has always been very responsive to my inquiries/needs. Insurance is an area I know very little about so I have great peace knowing that Scott is there directing me in the arena of insurance!"
We responded:
"I am grateful that you have put your trust in me to guide you professionally in this arena Sue!"
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Brian Peterson

October 10, 2024

5  out of  5
rating by Brian Peterson
"Scott and his team have always answered our families questions promptly and honestly. Have only had one claim, it was an easy, speedy process. I would suggest this State Farm Agent to anyone in Nebraska!"
We responded:
"Thanks Brian for your support and taking the time to do a review. You have been amazing long time customers!"
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Todd Kraaz

October 10, 2024

5  out of  5
rating by Todd Kraaz
"Scott is knowledgeable and willing to go the extra mile for his clients. Always listens to your concerns and needs, and figures out the best way to get the results you need. His team is top notch and would recommend him, if you're looking for a new agent."
We responded:
"Hey Todd, thank you for taking the time to give me a review. I'm grateful to have been able to earn your business and make sure things are covered properly."
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David King

September 9, 2024

5  out of  5
rating by David King
"Everyone is always helpful and very courteous. Highly recommend."
We responded:
"Thanks David. We are grateful to have worked with you and your family for many years now."
Profile photo of Chris Shade

Chris Shade

September 4, 2024

5  out of  5
rating by Chris Shade
"I have been insuring my home and cars with Scott Norlen for over a decade now and never plan to go anywhere else! Scott has always "gone to bat" for me, he (and his entire office) are always attentive and helpful. I send all of my friends and family to Scott Norlen State Farm as I know that they will be taken care of like family!!"
We responded:
"Thanks Chris! It has been wonderful getting to know the whole Shade Clan over the years."
Profile photo of Michelle Loeffelholz

Michelle Loeffelholz

September 4, 2024

5  out of  5
rating by Michelle Loeffelholz
"They are always very helpful , kind and take care of their customers. We have never had a bad experience. Scott and his crew know our needs very well."
We responded:
"I am grateful for the opportunities to meet with you over the years Michelle building a great professional relationship. "
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Brian Stock

September 4, 2024

5  out of  5
rating by Brian Stock
"Scott and his team at State Farm are fantastic. They are always available and willing to help answer questions, get rates, advise on claims, etc. They do a thorough review of our policies on a regular basis to make sure we have the correct coverage. They do business the right way with integrity and honesty."
We responded:
"Thank you Brian! You have been such an amazing long-term customer and friend."
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Kevin Bergstrom

August 30, 2024

5  out of  5
rating by Kevin Bergstrom
"Scott Norlen and his office staff went above and beyond in working with us and our insurance needs. You will not find an insurance agent, and staff, with higher integrity and work ethic."
We responded:
"Thank you Kevin for the nice review!"
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Lisa Nonneman

August 20, 2024

5  out of  5
rating by Lisa Nonneman
"I switched to State Farm recently and selected Scott as my agent. This agency is very friendly and helpful with a lot of personal touches that I have been missing at the previous agency I used. Thanks to Scott and all his staff for making the transition smooth!"
We responded:
"Awesome Lisa we are glad to be the agency that helps protect you through life!"
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steven lagrange

July 17, 2024

5  out of  5
rating by steven lagrange
"This is the best insurance agency I've ever worked with. Always friendly, very thorough, and awesome at helping me to always understand what's happening with my insurance and any claims that I've had to make. Scott Norlen State Farm Agency will be the only place I will trust to cover all my insurance needs for my business, my home, and my family."
We responded:
"Thank you Steve for a great review. We have enjoyed getting to know you better over the years!"
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Mitch Schade

July 15, 2024

5  out of  5
rating by Mitch Schade
"They are great people and easy to work with. They are just awesome!"
We responded:
"Thank you Mitch, we appreciate your feedback!"
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Danielle Pracht

June 25, 2024

5  out of  5
rating by Danielle Pracht
"This crew is hands down the absolute Best team we have ever worked with regarding insurance. They have worked endlessly with our storm damage on multiple vehicles, a camper, and our home. We are so thankful they are on our side and working as our agents. We have recommended them to multiple family members because of their diligence in handling everything we need. Thank you, Scott, Laura, Stacy, and Deanna! We appreciate you!"
We responded:
"This is what we do every day Danielle and we appreciate such a glowing review."
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Rodney Hermann

May 21, 2024

5  out of  5
rating by Rodney Hermann
"Scott Norlen and his staff have been great to work with."
We responded:
"Thank you for the five star review Rod!"
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Austin Abbott

May 17, 2024

5  out of  5
rating by Austin Abbott
"Stacey, Scott, and Lora have been wonderful people and helped me out tremendously with my car wreck. This is a company that prefers to give you what actually need not what you don't need. They are honest and caring people who pride themselves in effect and efficient communication and they have good morals and family values and refuse to upsale and make someone pay for something that isn't essential for the way that person lives. So the best way I can explain is that you have reasonable prices with this company and are not charged an arm and a leg for something that is an unnecessary cost. All the staff at this state farm have helped me tremendously and are wonderful people and have earned my respect and my customer appreciation as well as my loyalty to this State Farm. I highly recommend this company for anyone who believes in family values and pride themselves in helping others. Respectfully Your Customer, Austin Abbott"
We responded:
"Thank you Austin for taking the time to give us such a nice review. We will continue to work hard for you and do what is in your best interest. "
Profile photo of Justin Musgrave

Justin Musgrave

May 17, 2024

5  out of  5
rating by Justin Musgrave
"Scott and his team have been serving my family and I for as long as I can remember. Never disappointed with their services as they are extremely friendly and helpful."
We responded:
"Yes, we knew your parents and established relationships with them long before we had a chance to get to know you. We are grateful for you Justin. "
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Alexa Mitcham

May 16, 2024

5  out of  5
rating by Alexa Mitcham
"Scott and his team do a fantastic job!"
We responded:
"Thank you Lexi!"