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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Shawna Campbell

November 15, 2023

5  out of  5 rating by Shawna Campbell
"Best state farm. Making sure you're getting all the savings you deserve"

V Willmon

November 3, 2023

5  out of  5 rating by V Willmon
"Scott Norlen is a kind and funny man. That being said, he is all business and very concerned that you are not overpaying for your coverage. Also that you have the coverage you need. Scott is the best agent I have ever had. He is honest and not pushy.i recommend him highly. concerned about the issues and"

Caden Hoffman

October 23, 2023

5  out of  5 rating by Caden Hoffman
"Scott and his team are very professional, and want to serve their customers in the best way possible. Highly recommend him and his team. Excellent service! Always looking out for their customers."

Diane Sullivan

July 21, 2023

5  out of  5 rating by Diane Sullivan
"I am a recent widow. My large homeowners hail clam was overwhelming. I have known Scott for many years always touting that he is the most trustworthy and ethical person I have ever met. I had no doubt he would walk me through this process with patience and understanding...and he did !!!"

Ashley Wormstadt

June 7, 2023

5  out of  5 rating by Ashley Wormstadt
"Scott & Stacey have been excellent the entire time I've had my insurance through them. They are fantastic with communication and are quick to answer any questions you may have. They are clearly experts in their field, know how to get you the best deals possible, and help make any changes a smooth transaction. Highly recommend and would give more starts if I could!!!"

Latoya Castro

May 31, 2023

5  out of  5 rating by Latoya Castro
"The agent that helped me was very knowledgeable and patient it was a very good experience. Thank you Stacey Jensby for an amazing experience."

Felicia Harmon

April 13, 2023

5  out of  5 rating by Felicia Harmon
"Such a great office with people willing to help! They always do everything they can to figure out what I need!"

Courtney Wilkinson

April 11, 2023

5  out of  5 rating by Courtney Wilkinson
"We always had insurance online, and decided to look into someone local. I'm so glad we did, Stacey is amazing! She is so friendly, knowledgeable, answered all our questions so well. We walked out feeling so confident with our coverage. We have better coverage than ever and even got to save some money! Highly recommend! Thank you Stacey!! 😁"

Jason McLemore

March 30, 2023

5  out of  5 rating by Jason McLemore
"I was introduced to this office through Stacey who was a customer at our shop. She’s sharp as a tac, so when it came time to buy a home in the area, she helped to tailor a plan for both my home and vehicle! Since I was a long time customer of another company, she even provided me with some discounts for my loyalty that beat my old rates! Top notch all the way!! Stopping by their office is a treat as well. Lora Norlen might be the calmest person I’ve met in some time. She greets you with a smile and sets a good vibe for the visit before even knowing why you are there. After setting up the plan, Lora reached out to set up some time for me to meet and chat with her husband Scott. Since it is his agency, he wanted to take the time to get to know me as a person too! We chatted for over an hour and I couldn’t have been made to feel more comfortable when we were done. Great team, awesome people. Very happy with my choice to work with them all."

teresa graham

February 15, 2023

5  out of  5 rating by teresa graham
"My husband and I have counted on Scott for years for good advice and patient guidance when we have questions. We know we can rely on his experience and integrity in helping us make good decisions about insurance coverage for our home and vehicles."

Brandon White

January 22, 2023

5  out of  5 rating by Brandon White
"Went in looking to change insurance and get some quotes. Stacey got back to me around closing with quotes and said if I have questions I could call her. I did and we ended up talking on the phone for about an hour past closing time, she answered every question I had. She got me the best fitting insurance for my needs. Shout out to Stacey for going way beyond my expectations."

Joni Pierce

December 7, 2022

5  out of  5 rating by Joni Pierce
"I highly recommend this State Farm office and cannot say enough about the excellent service I received from Stacy. She went above and beyond to handle my unique needs; and, she was always friendly and very helpful. I have been a State Farm client for many years and have never been disappointed by this company."

Arif Nawaz

November 29, 2022

5  out of  5 rating by Arif Nawaz
"Great personalized service ; such a rarity in this crazy post COVID world. Thank you."

Patrick R. Markle

October 27, 2022

5  out of  5 rating by Patrick R. Markle
"The office is always nice, clean and welcoming. Scott, his agents and staff do a great job in providing the best customer service possible. Integrity is very important to me and that’s what you get when you work with Scott."

Diane Boyd

October 7, 2022

5  out of  5 rating by Diane Boyd
"Always a blast working with Scott, Stacey and team - State Farm has fantastic auto, home and life insurance rates and fabulous customer service!"

Rebecca Melgoza

August 12, 2022

5  out of  5 rating by Rebecca Melgoza
"Scott Norlen State Farm’s office is the best! Been there for seven years my agent Stacy and all the agents there always go above and beyond for me! I highly recommend there office! I appreciate everything you guys do for me!!"

Connie Whitcomb

April 28, 2022

5  out of  5 rating by Connie Whitcomb
"I cannot express enough how helpful, caring and accomadating Scott and his staff have been through my recent fire claim on my business. They had the claim filed immediately and followed up daily with myself and claim specialists involved. They kept things moving along and gave me numbers, emails I needed to follow-up also. My husband and I couldn't be more pleased with the way Scott's office handled our claim. Totally recommend this Agency to anyone looking for new, or a change in their insurance! 5 Stars!"

James Kile

April 1, 2022

5  out of  5 rating by James Kile
"Stacey is awesome."

David Strong

March 5, 2022

5  out of  5 rating by David Strong
"The staff and ownership of this agency has always helped me in times of crisis and emergency. I always refer people needing a change in insurance to Scott. I deal with Tina most often and have always been satisfied with the level of courtesy and professionalism. Thanks for always being there when I need you. 👍👍"

Stephen Webster

March 3, 2022

5  out of  5 rating by Stephen Webster
"I love these guys anytime I had a problem or question Tina helped me out!! Thanks again state farm!"

Shield Maiden

March 3, 2022

5  out of  5 rating by Shield Maiden
"I have gone through state farm for a few years. I have never had issues with them. I don't understand something they take the time to explaine it till i do understand. I fully recommend them to others."

Joe Hunt

March 1, 2022

5  out of  5 rating by Joe Hunt
"Was with them for about 12 years before we moved to New Mexico in 2016. Always great. We’re moving back in April and look forward to dealing with friendly faces again"

Beau Lindemann

February 14, 2022

5  out of  5 rating by Beau Lindemann
"Run by good helpful, and informative people, nice friendly individuals who are very helpful"

Tonia Hawkins

February 14, 2022

5  out of  5 rating by Tonia Hawkins
"Staff is very knowledgeable, professional, and accessible!"

Corey St. John

January 27, 2022

5  out of  5 rating by Corey St. John
"Instant response & compassion during my vehicle collision. Scott & his staff went above expectations while figuring everything out for me,without fail"